Solution driven.

Technical Support

TM4 has a team of qualified technicians and engineers committed to saving the time and  money of our customers. By partnering with companies in Europe and Asia, we make sure that our customers’ requests are addressed quickly and effectively.

Contact our customer support team at customersupport@tm4.com or get contact information for the value-added reseller closest to you.

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Remote support

TM4 offers the possibility of performing product diagnostics remotely and efficiently by connecting to your computer through TeamViewer.

Download or start TeamViewer

Run this Teamviewer application (no installation required), and provide the ID number and password to TM4’s support staff to remotely receive specialized assistance.

On-site support

Require the help of our technicians on-site? We have experience in:

  • Commisionning of TM4 products
  • Electrical and mechanical integration
  • Troubleshooting and correction
  • Providing TM4 product training. Learn more here

 

Documentation

TM4 customers have access to our extranet which offers up-to-date product documentation, software updates, detailed product specifications, and customer service contact information and more.

Access TM4 extranet